Privacy Policy

Effective Date: 23 January 2025

Ek Swaad (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose and safeguard your information when you visit our website, https://ekswaad.com/, or interact with our services. By using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

A. Personal Information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely via third-party payment gateways)

B. Non-Personal Information:

• Browser type
• IP address
• Device information
• Cookies and usage data

C. Optional Information:

• Feedback and reviews
• Preferences and interests (if shared voluntarily)

2. How We Use Your Information

We use the information collected to:

• Process orders and provide the products or services you request.
• Communicate with you regarding your orders, inquiries, and updates.
• Personalize your experience on our website.
• Improve our website, products, and services.
• Send promotional offers, newsletters, and other marketing communications (with your consent).
• Ensure compliance with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your information with:

• Service Providers: For order fulfilment, payment processing, and delivery.
• Legal Authorities: When required by law or in response to valid legal requests.
• Business Partners: This is for promotions or collaborations (only with your consent).

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. Cookies are small data files stored on your device. You can manage or disable cookies through your browser settings, which may affect website functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal data (subject to legal obligations).
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise your rights, contact us or mail us contact@ekswaad.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically for any updates. The “Effective Date” at the top indicates when the policy was last revised.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@ekswaad.com
Phone: +91 96806 65997
Address: 625, Unity Plus, Rajkot, Gujarat, India (360005)

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Thank you for trusting Ek Swaad. Your privacy is important to us!